Privacy Policy

Personal Information

When you use FramePack, we may collect the following personal information:

• Email address and account credentials
• Profile information (name, profile picture)
• Payment information (processed securely through third-party providers)
• Communication preferences

Usage Information

We automatically collect certain information about your use of our service:

• Images and prompts you upload for video generation
• Generated videos and associated metadata
• Usage patterns and feature interactions
• Device information and IP address
• Browser type and operating system

We use your information to:

• Provide and improve our AI video generation services
• Process your video generation requests
• Manage your account and provide customer support
• Send important service updates and notifications
• Analyze usage patterns to enhance our platform
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (AI processing, cloud storage, payment processing)
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, property, or safety of FramePack, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure cloud storage with AWS S3
• Regular security audits and updates
• Access controls and authentication
• Monitoring for unauthorized access

Your uploaded images and generated videos are stored securely and are only accessible to you through your account. We retain your content for as long as your account is active or as needed to provide services.

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

FramePack is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of FramePack after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: